Frequently Asked Questions
Everything you need to know about your Jessup Beauty experience.
Are Jessup Beauty brushes cruelty-free?
Yes, all Jessup Beauty products are 100% cruelty-free. We use high-quality synthetic fibers and ethically sourced natural hairs to ensure no animals are harmed during the manufacturing process.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 7-15 business days depending on the destination and customs processing.
How should I clean my makeup brushes?
We recommend cleaning your brushes once a week using a mild brush cleanser or baby shampoo. Rinse thoroughly with lukewarm water, reshape the bristles, and lay them flat to dry to prevent water from damaging the wooden handles.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. If you receive a defective item, please contact our support team within 48 hours of delivery for a replacement.
Do you offer international shipping?
Yes, Jessup Beauty ships to over 100 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.