Returns & Exchanges
At Jessup Beauty, we want you to be completely satisfied with your professional makeup tools and accessories. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization.
Prepare Your Package
Ensure the products are in their original packaging and unused condition to qualify for a refund, then securely pack them for transit.
Ship Items Back
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing